Kamy Anderson - ProProfs Learning

Articles by Kamy Anderson

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What Is eLearning? A Complete Guide for 2026

Written by Kamy Anderson, Expert Writer Updated: 23 Jan, 2026

Jack Welch once wisely said that an organization’s ability to learn and then translate that learning into action is the ultimate competitive advantage. And honestly, I couldn’t agree more. In today’s workplace, knowledge isn’t just power—it’s survival. I’ve seen firsthand how companies struggle with outdated training methods—endless PowerPoints, day-long workshops, and information overload that employees...

Customer Service Skills Training Ideas for You

Written by Kamy Anderson, Expert Writer Updated: 9 Apr, 2025

Customer service training is worth every penny. This is because apart from a company’s specialty products, the success story of all businesses is woven around excellent customer service. Let these numbers do the talking: 70% of customers’ buying experiences are influenced by how they feel they are being treated. (McKinsey) A customer is 4x more...

Ethics Training for Employees: A Complete Guide for Businesses

Written by Kamy Anderson, Expert Writer Updated: 15 Jan, 2026

There may have been times when you felt that ethics training for employees is not that essential and it does not affect the bottom line. But let me tell you – it does! Just a few days back, the employees of Wells Fargo (the 4th largest bank in the U.S.) created fake accounts for customers...

Data Privacy Training for Employees: Benefits and 5 Best Courses

Written by Kamy Anderson, Expert Writer Updated: 25 Jan, 2026

Data privacy training for employees is key to creating awareness about the importance of protecting confidential and sensitive information. With the right privacy awareness training, you can empower employees to prevent data breaches and contribute to a secure and compliant organization. Data privacy breaches can lead to devastating consequences, including financial losses, reputational damage, and...

Manage Employees Across Multiple Locations: 10 Tips for 2026 Success

Written by Kamy Anderson, Expert Writer Updated: 25 Jan, 2026

Managing employees in multiple locations effectively can be challenging at times. Being in the training industry for years, I’ve seen many organizations experiencing communication gaps, lack of trust, and confusion in task delegation while working with employees across different sites. Fortunately, you can easily overcome these challenges. Here are some tips and strategies to tackle...

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9 Best Communication Skills Training Topics (With Courses)

Written by Kamy Anderson, Expert Writer Updated: 23 Jan, 2026

Are you searching for the most effective communication skills training courses? Having worked in the training industry for years, I’ve observed many communication challenges in the workplace. From misunderstandings that lead to project delays to missed opportunities due to lack of clarity, the impact of ineffective communication can be devastating. That’s why I strongly believe...

Security Awareness Training: Types, Topics & How to Implement

Written by Kamy Anderson, Expert Writer Updated: 9 Apr, 2025

After spending several years in the online training space, I’ve realized that security awareness training is one of the essential training programs for employees. In this blog post, I will share the wisdom I’ve gained from my stint to help you make the most of this training. Types of Security Training for Employees There are...

Written by Kamy Anderson, Expert Writer Updated: 9 Apr, 2025

Phishing training for employees plays a crucial role in mitigating phishing attacks. Consider Upsher-Smith’s $39 million loss when an employee, tricked by a CEO-spoofing email, nearly transferred $50 million. I think that with proper phishing awareness training, they could have identified red flags and prevented the near-disaster. Given the gravity of such issues, in this...

Sensitivity Training: 7 Best Courses and Programs for Employees in 2026

Written by Kamy Anderson, Expert Writer Updated: 25 Jan, 2026

When you employ people from diverse cultural backgrounds, misunderstandings, and conflicts are bound to happen between them at times. Such an atmosphere can be attributed to differences in attitudes, unconscious bias, and discrimination. So, what’s the best way out here? The answer is sensitivity training for employees. Here are the top sensitivity training courses that...

Employee Training Matrix: What It Is, Benefits, and How to Create One

Written by Kamy Anderson, Expert Writer Updated: 27 Jan, 2026

Identifying specific skill gaps and designing effective training programs for employees can be challenging at times. A diverse team with different styles, preferences, and rates of knowledge acquisition can make it difficult to come up with an effective plan for all. That’s where the employee training matrix is the ideal solution, speaking from my experience....