How many learners do you have?
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A learner is a person such as a student or an employee who can take courses. Each unique person who takes your courses counts as a learner e.g. if a person takes 5 quizzes and 3 courses, its counted as one learner provided its the same person (same email, name or ID). Courses can be taken by any number of learners too. Each learner slot which remains active is counted until you delete that learner. An author can add, remove or replace learners at any time. The progress made by Learner progress can be easily tracked. We suggest choosing the most likely annual number of learners for the smoothest experience. If you exceed, you can upgrade at any time.
All our plans come with unlimited courses and attempts. There is no limit to how many training courses each learner may take.
Just estimate the total number of student or an employee you anticipate taking the courses over the course of 12 months. We can always adjust your plan upwards if necessary.
If you estimate incorrectly, you can always upgrade to add more or delete/download old users to make room for new learners.
Yes. Just email us at firstname.lastname@example.org.
No. The price is all-inclusive.
You can easily share the course URL with your learners. You can also embed the course on your website. You have the option of requiring a password. Trainees do not need to have a ProProfs account to take a course. For public courses, you can require details like name and email for tracking purpose. For private courses, you can provide each learner with a course password. ProProfs also comes with a user management system so you can create users, manage passwords and assign courses. You can even integrate these features with your website or authentication system.
Yes. You can completely customize your courses with your logo and customize completion certificates to match your brand.
Yes. You can set your email notifications based on your preference.
Yes, your courses can be made public or completely secure and private.
If you cancel within 15 days of signing up, for any reason, you won't be charged a thing. We do not want your money unless you are truly happy with our product. If you choose to cancel your account in the future you will never be charged again. We charge per full month; we don't prorate for pending months in the payment cycle in case of a refund.
Currently, we accept Visa, MasterCard, & American Express. We do not accept PayPal. For purchases over $3000, we can accept check payments for an additional processing fee of $100. Please contact email@example.com if you are interested in this.
Yes, you can even brand the course and customize the look and feel to make it blend with your site. No programming is needed - just copy & paste a code we provide.
Yes. You can capture all the information you want, including email, employee ID, or any custom field you create.
If you stop your paid subscription, you will be downgraded to the free version. Your premium features will be disabled and any stored data (such as course attempts and score data) will be deleted. Your courses are never deleted and you can continue to have unlimited trainees on our free plan. However, if you do not renew your subscription, the premium features get disabled and any stored data (such as trainees attempts & score data) is deleted.
Yes. Our state-of-the-art computer servers are hosted at a secure location that maintains multiple power feeds, fiber links, dedicated generators, and battery backup. ProProfs product software and infrastructure are updated regularly with the latest security patches. Our network is protected by an enterprise-class firewall and all ProProfs plans include remote data backups to keep your data safe.