Never Lose a Lead: Customer Follow-Up Training

Boost sales with confident, respectful follow-ups

Skip this course, and you risk losing deals simply because you didn’t follow up the right way. The Follow-Up Training Course shows your team how to stay top-of-mind without being pushy. Through four practical videos, they’ll learn what to say, when to say it, and how to follow up professionally. It’s all about building trust, moving conversations forward, and closing more sales—without burning bridges. Employers get the benefit of better sales habits, more conversions, and a confident, customer-friendly team. Includes built-in assessments and message templates for easy retention and practice.

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Advanced Level
10 Mins to Complete
Completion Certificate
Self-Paced

What's Covered in This Course?

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Course Outline

Follow up Training Course
#1   Follow Up or Fall Behind
  • Why Follow Ups Are Your Secret Weapon for Closing Deals
  • How to Follow Up Without Sounding Pushy
  • Follow Up Best Practices — Timing, Tone, & Knowing When to Let Go
  • Chapter Feedback
#2   Conclusion
  • Assessment
  • Course Feedback
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