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Course Outline

Handling Sales Objections

#1   Course Overview
  • Course Overview
#2   Handling Sales Objections
  • Common Objections in Sales
  • Handout: Common Types of Sales Objections & Examples
  • Flashcards: Identify Sales Objections
  • Using the LAER Technique
  • Using the APAC Technique
  • Scenario
#3   Conclusion
  • Assessment
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