Handling Sales Objections Training Course

Identify the common types of sales objections and the techniques to handle them

In this handling objections sales training course, you'll learn about the different types of sales objections and the tried and tested methods to deal with them. Sales objections are not necessarily a problem but merely an indication of miscommunication and misunderstanding. Overcome the objections that prospects present to you and fast-forward deals. Also included in this course are a handout, scenario, assessment, and chapter feedback. This information is also available within a larger course: Introduction to Sales Training Course.

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Course Outline

Handling Sales Objections
1.   Course Overview
  • Course Overview
2.   Handling Sales Objections
  • Common Objections in Sales
  • Handout: Common Types of Sales Objections & Examples
  • Flashcards: Identify Sales Objections
  • Using the LAER Technique
  • Using the APAC Technique
  • Scenario
3.   Conclusion
  • Assessment
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