Customer Service Skills Training Course
Build solid relationships with customers through emotional intelligence, positive attitude & stress management
This online training course is designed to equip participants with essential customer service skills. Learn to how to master emotional intelligence, foster positivity, and cope with job-related stress as the foundations for building sustainable relationships with customers. Empower yourself with greater efficiency, easily navigate customer service challenges, and achieve exceptional results. The course contains scenarios, handouts, worksheets, and a final assessment.
