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Course Outline

Introducing Yourself to Customers Training Course covers the following:

#1   Table of Contents
  • Table of Contents
#2   Course Objectives
  • Course Objectives
#3   Face to Face Introduction
  • Introduction
  • Preparation
  • Video: Looking Your Professional Best - Wearing the Appropriate "Costume" To Work
  • The Introduction
  • Video: The Elevator Pitch:Bright Ideas in Public Speaking with DR. SUNNY
  • Review
  • Sample Elevator Pitches
  • Knowledge Check
  • Chapter Feedback
#4   Introduction Via Written Correspondence
  • Introduction
  • Subject Line
  • Video: How to create killer subject lines?
  • Body
  • Video:Introduction to Business Email
  • Postal Mail
  • Review
  • Sample Written Correspondence
  • Knowledge Check
  • Chapter Feedback
#5   Conclusion
  • Course Feedback
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