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What is included in the course?

This communication skills course, developed by professionals, tackles the question of effective communication in an organizational setting. It discusses different communication types with examples followed by easy-to-follow tips. Learn how improved communication skills can help employees in their career.

Who is this course for?

Workplace Communication Skills Training

The course is designed for employees at all levels who want to develop workplace communication skills. It will meet the need for standard soft skills training in companies of any size anywhere in the world. No requirement for previous knowledge or additional course.

Topics covered in the course

The course covers a range of topics that learners would find helpful. They include communication in business organizations, cultural factors in communication, the impact of emotions in communication, and more. The course also touches on how communication affects employee morale, team building, and workplace diversity

Communication Training Programs for Employees
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Course Outline

This online workplace communication skills course has the following framework:

#1   Table of Contents
  • Table of Contents
#2   Organizational Communication
  • Communication
  • Effective Communication
  • Communication vs. Effective Communication
  • Example
  • Listening
  • Nonverbal Communication
  • Examples of Nonverbal Communication
  • Communication and Cultural Differences
  • Communication and Engagement
  • Communications and Emotions I
  • Communication and Emotions Continued II
  • Communicating Up, Down and Across
  • 10 mins with Jermaine M Davis
  • Test Your Knowledge
  • Chapter Feedback
#3   Advantages of Effective Communication
  • Employee Morale
  • Team Building
  • Diversity
  • Test Your Knowledge
  • Chapter Feedback
#4   Feedback
  • Providing Feedback
  • Steps for Providing Effective Feedback
  • Example 1
  • Example 2
  • Test Your Knowledge
  • Chapter Feedback
#5   Communicating Up
  • The Introvert
  • The Extrovert
  • The Sensor
  • The Judgment
  • The Thinker
  • Preparing for the Communication
  • Delivering the Communication
  • Test Your Knowledge
  • Chapter Feedback
#6   Communicating Down
  • Preparing for the Communication
  • Delivering the Communication I
  • Delivering the Communication II
  • Test Your Knowledge
  • Chapter Feedback
#7   Communicating Across
  • Personal Communication Style
  • Discovering Your Style
  • Avoid Alienating Communication
  • Tips for Effective Communication I
  • Tips for Effective Communication II
  • Tips for Effective Communication III
  • Test Your Knowledge
  • Chapter Feedback
#8   Summary
  • Course Feedback
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Training Maker Includes

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