Handle Sales Objections Training

Overcome objections by listening and asking the right questions

Objections by your prospects can be demotivating but not impossible to deal with. Find out the best practices for objection handling so that you understand objections well and address them effectively. You can't bypass these objections but learn to cope with them before you can sell your products and services.

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Course Outline

Ways to Handle Sales Objections Course covers the following:

1. Introduction and Course Overview

Course Overview
Course Objectives

2. Step 1: Listen To All Objections

Introduction
Price
Quality of Service
Trust
Stalling
Review Activity
Test Your Knowledge
Chapter Feedback

3. Step 2: Check for Understanding

Introduction
Repeating
Paraphrasing
Reflecting
Review Activity
Test Your Knowledge
Chapter Feedback

4. Step 3: Respond to Prospects

Introduction
Resolve Issues Quickly
Review Activity
Test Your Knowledge
Chapter Feedback

5. Step 4: Confirm Addressing All Objections

Introduction
Review Activity
Test Your Knowledge
Chapter Feedback

6. Conclusion

Course Feedback

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