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Course Outline

Ways to Handle Sales Objections Course covers the following:

#1   Introduction and Course Overview
  • Course Overview
  • Course Objectives
#2   Step 1: Listen To All Objections
  • Introduction
  • Price
  • Quality of Service
  • Trust
  • Stalling
  • Review Activity
  • Test Your Knowledge
  • Chapter Feedback
#3   Step 2: Check for Understanding
  • Introduction
  • Repeating
  • Paraphrasing
  • Reflecting
  • Review Activity
  • Test Your Knowledge
  • Chapter Feedback
#4   Step 3: Respond to Prospects
  • Introduction
  • Resolve Issues Quickly
  • Review Activity
  • Test Your Knowledge
  • Chapter Feedback
#5   Step 4: Confirm Addressing All Objections
  • Introduction
  • Review Activity
  • Test Your Knowledge
  • Chapter Feedback
#6   Conclusion
  • Course Feedback
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