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What's Covered in This Course?

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Course Outline

Handling Difficult Employees Training Course covers the following:

#1   Course Overview
  • Printable Materials
#2   Handling Difficult Employees
  • Identifying Problems & Why They Exist
  • Example: Identifying Problems
  • Looking Inward: What You Can Control
  • Example: Looking Inward
  • Communication
  • Handout: Effective Communication with Difficult Employees
  • Deciding Next Steps Forward
  • Example: Next Steps
  • Worksheet: Handling Difficult Situations
  • Chapter Feedback
#3   Conclusion
  • Assessment
  • Course Feedback

About The Instructor

Alex Schwier

Alex Schwier, the trainer for this course, will help you to flip those difficult employee relationships from time-consuming and exhausting to meaningful and manageable. 

Alex is the owner of 406 Strategic Communications. She has 10+ years of communications experience and a B.A. in Broadcast Journalism. She also has experience working with Fortune 500 companies, nonprofits, and government (federal, state, and local).

She used the skills and expertise garnered from these experiences to help organizations influence public policy, expand reputation and impact, increase knowledge through interactive training, and promote agendas and products.

 

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