Mental Health First Aid for Healthcare: Course Outline

#1 Course Overview

#2 Chapter 1 - Understanding Mental Health in Healthcare

What Mental Health Actually Means
Why Healthcare Workers are at Higher Risk
Why People Stay Silent
Test Your Knowledge
Chapter Feedback

#3 Chapter 2 - How to Recognize When Someone Is Struggling

Noticing Changes in Behavior
What People Tell You and What They Don't
Distress in Patients and Coworkers
Test Your Knowledge
Chapter Feedback

#4 Chapter 3 - How to Have the Conversation

Five Steps to Start the Conversation
Choosing The Right Words
Active Listening in a Busy Work Environment
Test Your Knowledge
Chapter Feedback

#5 Chapter 4 - How to Respond to Mental Health Emergencies

Identify the Signs of Immediate Risks
What To Do Within First 60 Seconds
Ask Direct Questions to Save Lives
Protect Your Own Wellbeing
Test Your Knowledge
Chapter Feedback

#6 Conclusion

Final Assessment
Course Feedback

About the Instructor

Frank George

Dr. Frank George is a licensed clinical psychologist and mental health educator with over 15 years of experience supporting healthcare professionals. He specializes in workplace mental health, trauma-informed care, stress management, and resilience training, helping healthcare teams build healthier and more supportive work environments.

Dr. George has worked with hospitals and healthcare organizations to develop practical, evidence-based training that promotes early intervention and reduces mental health stigma. Through this course, he aims to equip healthcare workers with the knowledge and confidence to recognize, respond to, and support individuals experiencing mental health challenges.

Frequently Asked Questions

How does this course support professional development?

Mental health awareness is an increasingly important skill in healthcare. Completing this course helps healthcare workers recognize signs of distress, respond appropriately in challenging situations, and contribute to a safer, more supportive care environment. It also demonstrates a commitment to patient wellbeing, colleague support, and professional growth.

Do I need a background in mental health or psychology?

No. This course is designed for healthcare workers of all experience levels and does not require any prior mental health training. It focuses on practical skills for recognizing distress, starting supportive conversations, and knowing when to seek additional help.

Will I receive a certificate after completing the course?

Yes. You will receive a certificate of completion that you can download, print, and share on LinkedIn to demonstrate your commitment to mental health awareness and supportive patient care.

How long does the course take to complete?

The course takes approximately 30 minutes and includes multiple chapters, knowledge checks, a final assessment, and course feedback. You can complete it in one sitting or progress through it at your own pace.

Does the course include quizzes and assessments?

Yes. The course includes chapter knowledge checks featuring multiple-choice and scenario-based questions. A final assessment at the end of the course helps reinforce learning and measure understanding before certification is awarded.

Can my organization enroll multiple employees?

Yes. This training is designed for healthcare teams, departments, clinics, hospitals, and healthcare organizations of any size. Administrators can assign training, track completions, and manage certificates from a centralized dashboard.

Can I customize this course for my organization?

Yes. You can customize the course with your organization's mental health resources, reporting procedures, employee assistance program information, policies, branding, and healthcare-specific protocols.

Who should take this course?

This course is suitable for nurses, physicians, healthcare assistants, allied health professionals, support staff, managers, HR teams, and anyone working in a healthcare environment who may encounter patients, families, or colleagues experiencing mental health challenges.

Do you provide learner tracking and LMS functionality?

Yes. ProProfs Training Maker includes a complete Learning Management System with automated reminders, progress tracking, reporting, group management, SCORM and xAPI support, learning paths, and detailed analytics.

How can I view training completion data?

You can access completion reports, assessment scores, certificates, and learner progress directly from your ProProfs Training Maker account. Automated reminders and reporting tools help keep training programs on track.

Can I create additional healthcare training with ProProfs?

Yes. ProProfs Training Maker includes an AI-powered authoring tool and a library of 500+ expert-designed courses and templates covering healthcare, compliance, workplace safety, HR, and professional development topics.