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Course Outline

This Management Skills Training Course covers the following:

#1   Table of Contents
  • Table of Contents
#2   Course Objectives
  • Course Objectives
#3   Introduction to Management
  • The Joys of Management
  • Welcome to the World of Management
  • What Is Management?
  • What Isn't Management?
  • The Meaning of Being a Manager
  • Characteristics of a Manager
  • Best Advice for a New Manager
  • Test Your Knowledge
  • Chapter Feedback
#4   Distinguishing Managers From Leaders
  • The Reality of Management
  • Management and Leadership
  • Management vs. Leadership Characteristics
  • Being an Effective Manager and Leader
  • Test Your Knowledge
  • Chapter Feedback
#5   Introduction to the Corporate Structure
  • Corporate America
  • Common Internal Structure of Companies
  • Management Roles
  • Management Titles
  • Corporate Departments
  • Test Your Knowledge
  • Chapter Feedback
#6   What to Expect as a Manager
  • The Absolutes of Management
  • Manager Responsibilities
  • Planning
  • Organizing and Implementing
  • Directing
  • Monitoring
  • Evaluating
  • What Employees Expect From Their Managers
  • What Employees Don't Expect From Their Managers
  • Managing Diverse Teams
  • Tips for Managing Diversity
  • Test Your Knowledge
  • Chapter Feedback
#7   Challenges of Being a Manager
  • Small Businesses in the United States
  • Common Challenges for Managers
  • Lack of Clarity
  • Lack of Skills
  • Lack of Direction
  • Lack of Finances
  • Lack of Leadership
  • Test Your Knowledge
  • Chapter Feedback
#8   Conclusion
  • Course Feedback
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