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Course Outline

Leadership Skills Training Course covers the following:

#1   Course Overview
  • Course Overview
#2   Introduction
  • Survey: How Good are Your Leadership Skills?
  • Handout: Traits of a Good Leader
#3   Responsibility
  • What is Meant by Responsibility?
  • How to be a Responsible Leader
  • SBI Model
  • Test Your Knowledge
  • Chapter Feedback
#4   Communication
  • Authenticity
  • Active Listening
  • Professional Presentations
  • Handout: Open-Ended Questions
  • Test Your Knowledge
  • Chapter Feedback
#5   Honesty
  • Follow Through
  • Follow Through Examples
  • Treat Employees Fairly
  • Scenario 1
  • Scenario 2
  • Set Boundaries
  • Test Your Knowledge
  • Chapter Feedback
#6   Motivation & Productivity
  • Importance of Motivation Among Employees
  • Ways to Increase Motivation in the Workplace
  • Three Major Types of Motivation
  • Test Your Knowledge
  • Chapter Feedback
#7   Time Management
  • Importance of Time Management
  • Tips for Time Management
  • Handout: Time Management Strategies
  • Managing Interruptions
  • Worksheet: Activity Log for Time Management
  • Test Your Knowledge
  • Chapter Feedback
#8   Handling Disagreements & Conflicts
  • How to Handle Disagreement
  • Scenario
  • Tips to Prevent Conflict
  • Test Your Knowledge
  • Chapter Feedback
#9   Conclusion
  • Course Feedback
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