Conflict Resolution Training Course
When left unresolved, conflicts in the workplace can negatively impact professional relationships. It can even harm productivity and affect business reputation. This online conflict resolution training course for business leaders and employees will help you resolve workplace conflicts through effective communication before they spiral out of control. By the end of this course, you will be able to identify four main communication methods, select appropriate communication methods to resolve conflicts, and understand when you need to get a third-party intervention. The information in this mini-course is also available in the bigger course: Skills to Resolve Workplace Conflict.