Emotional Intelligence Training Course

Strengthen trust & communication in tough moments

When teams lack emotional intelligence, conflicts drag on, misunderstandings escalate, and workplace trust quickly erodes. This Emotional Intelligence Training Course equips leaders and employees to handle high-stakes conversations with confidence and composure. Through real-world examples and interactive practice, learners see how to read emotional cues, adjust their approach, and keep communication constructive—even when tensions run high. The course goes beyond self-awareness, giving practical tools for supporting colleagues in distress, preventing small issues from snowballing, and steering conflicts toward resolution. By mastering emotional intelligence in daily interactions, your team builds stronger relationships, reduces turnover risk, and creates a more resilient workplace culture.

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Advanced Level
15 Mins to Complete
Completion Certificate
Self-Paced

What's Covered in This Course?

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Course Outline

Emotional Intelligence Training Course
#1   How to Use Emotional Intelligence With People (Even in Tough Moments)
  • Empathy
  • Social Skills
  • Conflict Resolution
  • Scenario
  • Test Your Knowledge
  • Chapter Feedback
#2   Conclusion
  • Final Assessment
  • Course Feedback
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