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What's Covered in This Course?

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Course Outline

Employee Satisfaction Survey

#1   Course Overview
  • Course Overview
#2   How to Properly Conduct the Survey
  • Analyze the Results
  • Survey Template
  • Create Actionable Items
  • Checklist: Create Actionable Items
  • Scenario
#3   Conclusion
  • Additional Resources
  • Assessment
  • Course Handouts
  • Course Feedback

About The Instructor

Rafaela Estrella

Rafaela Estrella is the Founder and CEO of Estrellita Consulting, a consulting firm that equips leaders with the knowledge and confidence to navigate difficult conversations in the workplace. 

Fluent in Spanish and English, Rafaela leads DEI conversations, workshops, training, and a wide variety of HR initiatives. Other areas of expertise include HR Management, Staffing, Recruiting & Talent Selection, Training & Development, Performance Management, Employee Relations, Engagement Strategies, Manager/Peer Coaching, Conflict Resolution, and Community Outreach.

As a first-generation immigrant, Rafaela is the first in her family to break many barriers, including graduating from college. As a result, she is inspired to help others break barriers of their own. She taught this course to help you ensure that you are leading at the highest level possible.

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