Reducing Sales Friction Training

Eliminate obstacles that delay or derail sales

Losing deals despite a strong pitch? Reducing Sales Friction Training helps uncover the unseen process issues that quietly kill conversions. Even great products get overlooked if buying feels like a chore. This course shows your team how to identify and remove friction points—from clunky forms to unclear next steps—so customers move smoothly from interest to action. Learners will walk away with simple fixes that shorten sales cycles, improve customer experiences, and boost close rates. Employers benefit from faster deal flow, better team alignment, and fewer lost opportunities. Built-in tools like assessments, worksheets, and real-world scenarios reinforce learning and help drive long-term improvements.

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Advanced Level
20 Mins to Complete
Completion Certificate
Self-Paced

What's Covered in This Course?

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Course Outline

Reducing Sales Friction Training
#1   Why Are You Losing Sales?
  • What is Sales Friction
  • What Are the 3 Hidden Frictions
  • How to Fix Friction
  • Worksheet: Friction Audit: Spot It, Fix It
#2   Conclusion
  • Assessment
  • Course Feedback
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