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What's Covered in This Course?

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Course Outline

Persuasion and Negotiation Training Course covers the following:

#1   Course Overview
  • Course Overview
#2   Persuasion and Negotiation: Changing People’s Mind
  • Influencing Others
  • Types of Power
  • Leadership by Consent
  • Worksheet: Leadership Styles
  • Managing Dissent
  • Handout: Negotiation Tips
  • Scenario
#3   Conclusion
  • Course Handouts
  • Final Assessment
  • Additional Materials
  • Course Feedback

About The Instructor

James Galluzzo

James Galluzzo is the principal consultant and owner of HRJ Strategies, LLC, a company providing leadership training and development to help businesses maximize their human capital potential. He has over 25 years of human resources, leadership development, and strategic planning experience.

Formerly an HR subject matter expert for the United States Army, James has served in a variety of military and civilian HR positions. He has provided his expertise to small private sector companies and government agencies. James has a Bachelor of Science in Electrical Engineering with a concentration in Mathematics and an MBA. He is also a certified Senior Professional in Human Resources (SPHR) from the HR Certification Institute (HRCI). 

James is the author of a comprehensive study guide for the SPHR and PHR certification exams and has been an Adjunct Instructor at the college level, teaching non-traditional students business concepts and strategic communications. He also serves on the National Executive Council for a military-affiliated, professional organization as Vice President in charge of Information Technology and Strategic Communications. 

His purpose in teaching is to offer new leaders and supervisors some basic lessons to make persuading and negotiating with others less intimidating. This course is beneficial for new leaders and supervisors who want to build engaged teams.

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