How to Master the Art of Delegation

Train your employees on the fundamentals of delegation

Besides empowering employees, task delegation increases efficiency, improves focus, and boosts productivity. Use this 30-minute course to equip your employees with an understanding of what delegation is, what tasks to delegate, how to delegate, and the practical steps for effective monitoring and feedback. Empower them to delegate confidently while avoiding the pitfalls along the way. Train them on utilizing the priority matrix to determine which tasks are suitable for delegation. Reduce workload and enhance team performance and productivity for positive results.

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Course Outline

How to Master the Art of Delegation
1.   Course Overview
  • Course Overview
2.   What is Delegation?
  • Delegation Fundamentals
  • Overcoming Delegation Challenges
  • Test Your Knowledge
  • Chapter Feedback
3.   What Tasks to Delegate?
  • Handout: Creating a Priority Matrix for Effective Task Delegation
  • Test Your Knowledge
  • Chapter Feedback
4.   How to Delegate?
  • Framework - 4 Levels of Responsibilities
  • Test Your Knowledge
  • Chapter Feedback
5.   Monitoring & Feedback
  • Practical Steps for Effective Monitoring & Feedback
  • Recognizing & Rewarding Good Performance
  • Flashcard: RAMPS Framework
  • Test Your Knowledge
  • Chapter Feedback
6.   Conclusion
  • Final Assessment
  • Course Feedback
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