Interpersonal Skills Training for Managers

Acquire effective verbal and non-verbal communication skills

Interpersonal skills are a must for managers who often work with a large team. Take this course to learn top communications skills, both verbal and non-verbal, that every leader must demonstrate. Also, master the art of listening and develop empathy. Make yourself a great problem-solver and dependable.

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What's Covered in This Course?

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Course Outline

Interpersonal Skills Training Course for Managers covers the following:
1.   Table of Contents
  • Table of Contents
2.   Course Objectives
  • Course Objectives
3.   What Are Interpersonal Skills?
  • Why Are Interpersonal Skills Needed?
  • Verbal Communication
  • Nonverbal Communication
  • Test Your Knowledge
  • Chapter Feedback
4.   Leadership
  • Teamwork
  • Dependable
  • Conflict Management
  • Problem Solving
  • Constructive Feedback
  • Test Your Knowledge
  • Chapter Feedback
5.   Listening
  • Chapter Activity
  • Quiz
  • Passive Listening
  • Active Listening
  • Chapter Feedback
6.   Caring
  • Empathy
  • Patience
  • Test Your Knowledge
  • Chapter Feedback
7.   Conclusion
  • Final Assessment
  • Course Feedback
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