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Course Outline

Understanding the Code of Conduct Training Course covers the following:

#1   Course Overview
  • Course Overview
#2   What is a Code of Conduct?
  • Appropriate Conduct vs. Inappropriate Conduct
  • Ethical vs. Unethical Behavior
  • Benefits of Code of Conduct
  • Risk Avoidance
  • Culture/Organization Impact
  • Examples: Ethical Code of Conduct
  • Scenario
  • Poll: Why Code of Conduct Necessary in Business Cultures?
  • Test Your Knowledge
  • Chapter Feedback
#3   How to Apply Code of Conduct Standards to Business Operations
  • Developing a Code of Conduct Policy
  • Steps to Develop Code of Conduct Policy
  • Examples of Code of Conduct Policies
  • Outline: Employee Code of Conduct Policy
  • Implementing a Code of Conduct in Business Operations
  • How to Model & Demonstrate the Code of Conduct
  • Best Practices to Follow Code of Conduct
  • Impact on Staff, Customers & Vendors
  • Test Your Knowledge
  • Chapter Feedback
#4   Methods to Review Best Practices
  • Audit
  • Policy Management
  • Test Your Knowledge
  • Chapter Feedback
#5   Conclusion & Final Assessment
  • Follow Up
  • Final Assessment
  • Course Feedback
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