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Course Outline

Managing Change in the Workplace

#1   Course Overview
  • Course Overview
#2   Helping People Adapt to Change
  • Change “Victim” or Change “Master”
  • Handout: Tips to Transform Change “Victims” to Change “Masters”
  • Gaining Support to Change - Overcoming Objections
  • Case Study
  • Implementing Change - Leading the Change Process
  • Worksheet: Change Process Planning
  • Managing Dissent - What to Do When Things Go Wrong
  • Scenario
#3   Conclusion
  • Course Handouts
  • Assessment
  • Course Feedback

About The Instructor

James Galluzo

James Galluzzo is the principal consultant and owner of HRJ Strategies, LLC, a company providing leadership training and development to help businesses maximize their human capital potential. He has over twenty-five years of human resources, leadership development, and strategic planning experience.

Formerly an HR subject matter expert for the United States Army, James has served in a variety of military and civilian HR positions. He has provided his expertise to small private sector companies and government agencies. James has a Bachelor of Science in Electrical Engineering with a concentration in Mathematics and an MBA. He is also a certified Senior Professional in Human Resources (SPHR) from the HR Certification Institute (HRCI). 

James is the author of a comprehensive study guide for the SPHR and PHR certification exams and has been an Adjunct Instructor at the college level, teaching non-traditional students business concepts and strategic communications. He also serves on the National Executive Council for a military-affiliated, professional organization, as Vice President in charge of Information Technology and Strategic Communications. 

His purpose in teaching this course is to offer some basic lessons to help others adapt to change. This course is especially helpful to new leaders and supervisors leading a change process within their organizations, to coach them on how to build engaged teams as a result.

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