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Course Outline

Developing Effective Business Communication Skills Training Course covers the following:

#1   Table of Contents
  • Table of Contents
#2   Course Objectives
  • Course Objectives
#3   Introduction
  • What Does It Mean to Have Effective Business Communication Skills?
  • Difference Between Verbal and Nonverbal Communication
  • Knowledge Check
  • Chapter Feedback
#4   Workplace Communication
  • Public Speaking
  • Meetings
  • Written Communication
  • Knowledge Check
  • Chapter Feedback
#5   Engaging Others in Conversation
  • Positivity in the Workplace
  • Active Listening
  • Collaboration
  • Knowledge Check
  • Chapter Feedback
#6   Important Business Communication Skills
  • Networking
  • Negotiating
  • Knowledge Check
  • Chapter Feedback
#7   Thank You!
  • Final Assessment
  • Course Feedback
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