An employee training evaluation survey or employee training feedback survey is an effective tool to improve the quality of a training program to ensure that it’s effective and engaging.
It consists of post training survey questions and is shared with the learners at the end of a training program. It helps to gauge training effectiveness and collect other information related to learners and their learning patterns.
But finding the right survey questions to ask can be a difficult task and that’s why you’re here. This post looks at what a post training survey is, why it is important, the types of questions and responses, and finally, examples of such questions so that you can create such surveys easily in a matter of minutes! Continue reading to find out.
Watch: How to Create a Survey Using ProProfs Survey Maker
What Is a Post Training Survey?
A post training survey is a type of survey deployed at the end of an employee training program. Like all other surveys, these surveys aim to collect certain information from employees who have recently completed training.
For example, the training evaluation questions are framed in such a way that you can obtain course feedback, identify improvement areas, and measure training effectiveness.
These surveys can help improve the training process over time by acting as a medium of communication between you and the training participants. They provide both qualitative and quantitative data that you can act on to provide the best learning experience.
Why a Post Training Survey is Necessary
Before you run a post training survey, it is important to know why you should do it in the first place.
Here are some sound reasons:
- Surveys help measure training efficacy
- You can assess the impact of training on learners and business
- Surveys provide clues to how to improve training
- You get to know whether employees have completed the training and fully understood it
- Surveys offer a means to collect honest and unbiased opinions from participants
- You can identify what kind of training you should provide
- You can find out the engagement and satisfaction level
- They help you understand the competency of your instructors
- Surveys help you compare employee skills before and after training
How to Get the Most Out of Post Training Surveys
The quality of your post training survey results depends on the type of questions you ask the participants. To come up with the right questions, you need to know what each question intends to measure. For this, you should base your questions on a proven training evaluation method such as the Kirkpatrick model.
This model evaluates training effectiveness at four levels:
Level 1: Reaction
It measures how participants reacted to your training. Did they find it favorable, engaging, and relevant to their job roles?
Level 2: Learning
This level measures whether participants learned the necessary knowledge and skills and acquired the attitude that you expected at the end of training.
Level 3: Behavior
The third level measures whether there’s any marked improvement in learners’ behaviors following training and whether they’ve applied what they’ve learned to workplace activities.
Level 4: Results
It measures the training outcomes and analyzes whether you’ve met your learning & development targets, and business ROI.
Types of Post Training Survey Questions
There are basically two types of post training survey questions: subjective and objective. You can frame the right questions only after knowing the difference between these two types of questions.
In subjective questions, you’re looking for answers that reflect what your survey takers feel or think about a topic. Answers to these questions are not easy to verify.
For example, the question “Did the training meet your expectations?” will return an opinion on what they think or believe. It doesn’t matter whether you pose the question as a multiple choice question or a single choice question.
- Objective Questions
Objective questions, on the other hand, are fact-based questions and easily verifiable. An example of such a question is: “How many training sessions have you attended so far?”
The answer doesn’t have to be precise; it can be a rough estimate also. But these are considered factually accurate.
Types of Responses to Post Training Survey Questions
Just like questions, survey answers can be of various types. Some of the common ones are:
- Single Choice: Survey participants are supposed to choose one correct answer from 3-4 options.
Example: “Which of the following is NOT a goal of this training?”
A. Increased Performance
B. Improved Productivity
C. Greater Satisfaction
D. Job Switch
- Multiple Choice: It is where respondents can choose one or more correct answers from a list of possible options.
Example: “Employees’ training goals should include which of the following characteristics?”
E. Don’t Know
- Numerical Rating: Also known as the Likert scale, in this type, respondents are asked to assign a number (0 to 5 or 0 to 10) to each question.
Example: “On a scale of 0 to 5, how would you rate the expertise of your instructor?”
- Smiley-Based Rating: To answer these questions, survey takers need to choose a smiley face that represents an emotion.
Example: “Rate the engagement level of the course”
- Closed-Ended: Respondents can answer this type of question only with a definite “yes” or “no.” There’s no other option available.
Example: Did you complete the course on time?
- Open-Ended: Training participants cannot answer these questions with a simple “yes” or “no.” Instead, they are required to elaborate on it in a few sentences.
Example: “What additional resources would you like to find in the course?”
100 Best Examples of Post Training Survey Questions
Now that you know the basics of post training survey questions for employees, let’s turn our attention to some of the commonly asked questions in post training surveys. These questions are arranged in different categories for better understanding.
These questions pertain to the nature of the content you use during training. It may include docs, PDF files, images, videos, audio, and presentations.
- Did you like the content employed in the training?
- Was the language easy to understand?
- Were there enough visual aids in the presentations?
- Which content type did you find most engaging?
- Did the content provide you with comprehensive information?
- Was the content presented in an interesting manner?
- Did you find the written content effective?
- Did you find it necessary to re-read, re-listen, or re-watch any of the content before you understand it?
- How would you rate the overall quality of the training materials used?
- Which sections do you think need improvement?
These post training survey questions evaluate the structure of a training program and how effective learners think they are. It includes the order of assigned activities, the time allocated, and so on.
- Was the structure of the program logical and clear?
- Did you find the training too long or too short?
- Do you think sufficient time was not allotted to certain sections?
- Was the class size of the training okay?
- Did you think the sequence of activities makes sense?
- Did you think the sequence of activities was organized efficiently?
- How effective do you think was the structure in helping you understand topics and concepts?
- Did you find it easy to remain engaged till the end?
- Was any part of the structure confusing?
- What structural changes do you think are necessary?
Similar to the questions on structure, these questions are intended to figure out how participants think the training was presented or delivered to them.
- Was the information presented during the training easy to understand?
- Which topics or chapters do you think were presented best?
- Did you think the visual aids helped you?
- Were there enough audiovisual elements in the course?
- Did you face any issues with the online modules?
- Which type of presentation do you find most appealing?
- Did you find the worksheets or exercises interactive?
- Did you think the instructional materials were presented effectively?
- How was the overall tone of the training?
- In your opinion, which aspects of the training’s presentation could improve?
These post training survey questions are designed to assess the competency of instructors who are at the helm of your training programs.
- What was your impression of the instructors?
- Which instructor did you find best in their role?
- Did the instructors demonstrate pedagogical knowledge and skills?
- How enthusiastic were the instructors about the training?
- How organized and systematic were the instructors in dispensing their roles?
- Did the instructors understand and meet your needs?
- What tools and resources did the instructors use that you found helpful?
- Did they communicate training instructions with you clearly?
- Which area of learning did you think you needed more support from the instructors?
- Is there any feedback on the instructors?
Learning experience-based questions probe into how learners interact with your training and whether the experience has been engaging.
- How did you find the learning experience in this training program?
- Did you feel excited and motivated to learn new things?
- How satisfied are you with your learning paths?
- Which activities did you enjoy the most during the training?
- Did you prefer the online modules or in-person training?
- How would you rate your interactions with the instructors?
- Do you feel there was enough engaging multimedia in the courses and assessments?
- Name one thing that you specifically learned from this program.
- Did the training take away a significant amount of your productive time?
- How do you think the learning experience could improve?
These survey questions inquire about the environment in which the learning takes place. It encompasses the settings and atmosphere.
- Where did you take the training course?
- Did you feel distracted at any time during the training?
- Did your employer provide a conducive environment for you to attend the training?
- Did you take the training on a desktop or mobile device?
- What is your opinion on the number of participants in a session?
- What do you think of the number of instructors assigned with the training?
- Were you at ease with the environment where the training took place?
- Do you think the instructors were able to do justice to their job?
- Did you feel comfortable and confident during the entire training?
- Which aspects of the training environment do you think needs improvement, if any?
These post training survey questions for employees explore the accessibility aspect of a training program. Use them to discover whether the eLearning standards, employee training software and technologies you deploy are usable by learners regardless of their skill level.
- Did you think the text fonts were of the right size?
- Were you able to access the video content easily?
- Did you find the training modules easy to understand and use?
- Were the training instructors prompt in their response to your queries?
- Did the instructors set aside time for Q&A with you at any time during the training?
- Were you provided with all the tools, resources, and support necessary to learn in the most optimal way?
- Could you easily relate to the examples used in the training?
- How easy was it to find and access the training materials?
- Were there any issues with the audio, video, or written text?
- Which parts of the training do you think could be made more accessible?
These questions scrutinize online training modules as essential components of a course with each module leading to the next.
- How did you find the design of the training modules?
- What was your favorite module and why?
- Were the training videos engaging enough?
- Were you able to navigate the modules easily?
- Which module would you like to see more often?
- Was the information in the training module presented clearly?
- Which parts of the online module did you find most useful?
- Do you think the modules effectively focus on specific topics or learning objectives?
- Did you receive support on questions pertaining to any of the modules?
- Do you think there is any room for improvement in the online training modules?
These questions basically ask survey participants to rate specific elements of a training program. For this, employers may use a numerical scale of 1 to 5 or 1 to 10, or statements in the form of excellent, good, bad, and worst.
- How would you rate the overall effectiveness of the training?
- Please rate the activities from your most favorite to your least favorite
- How would you rate the preparedness of the instructors?
- How would you rate the quality of support you received during the training?
- Please rate the accessibility and readability of the training materials
- How would you rate the duration of the training program?
- How would you rate the class size of each session?
- On a scale of 1 to 5, how would you rate the interactivity of the modules?
- How would you rate the way the training is organized and delivered?
- How would you rate the difficulty level of the courses and quizzes?
These training feedback survey questions focused on the outcomes are vital to determine its overall effectiveness. These are some of the sample questions you can use:
- Did you learn any new information after undergoing the training?
- How much information could you retain following the training?
- Did the training meet your learning expectations?
- Do you feel confident walking into your new job role based on the training?
- As a learner, what do you think was the most effective part of the training?
- Was there clarity of the learning outcomes at the beginning of the training?
- Which aspects of your job do you still have questions about?
- Do you think you have sufficiently met your learning goals?
- Would you like to retake a training course like this?
- Would you recommend this training program to others?
5 Best Tools to Conduct Post Training Surveys
The type of survey-making tools you use to create and run post training surveys can make a huge difference. They can simplify survey creation, save valuable time, and make surveying engaging for participants.
Here are the top five tools you can use to conduct surveys easily and successfully.
1. ProProfs Survey Maker
ProProfs Survey Maker is a cloud-based survey software application, easy to use and versatile. Using it, you can create visually appealing and engaging employee feedback surveys in minutes.
The solution offers 100+ expert-designed templates and 100k+ ready-to-use questions. This ensures that you can ask any questions any way you want.
Besides surveys, the tool enables users to create forms, polls, sidebars, and pop-ups.
It doesn’t matter whether you’re surveying 10 people or 1 million. With Survey Maker, it’s easy to create surveys that everyone loves to respond to anytime, anywhere.
Integrating it with Online Employee Training Software like the ProProfs Training Maker, you can use it to not only train the employees but form a training feedback loop with end-of-course evaluation surveys to get feedback.
The best part? The surveys can appear right after the learners complete a course or module.
When it comes to online surveys, SurveyMonkey is a popular name. This popular solution is used by businesses to capture the voices of the people. It simplifies the way users create surveys and collect valuable data.
A gallery of user-friendly templates and expert-written questions characterize SurveyMonkey. You can get candid and quick feedback from employees, take action on the feedback, and build a better workforce.
Survey every possible aspect of your employee experience, including their training. This enables companies to offer better learning & development programs.
3. Google Forms
Google Forms is software from Google for administering surveys. You can use it to create online surveys (and forms) through multiple question types. Keep your surveys polished with custom fonts, images, and colors. Add custom logic that displays questions based on responses and offers a seamless experience.
Employers can analyze survey results in real-time and on any device. They can view automatic summaries of the survey responses in charts and easily analyze this data to make sound training decisions.
Google Forms uses industry-leading security standards to keep its customers’ data safe.
As enterprise survey software, SurveySparrow allows users to create sleek and beautiful surveys in an uncomplicated way. Build chat-like surveys or offline surveys and gather employee data remotely. Design them to fit your specific requirements using CSS, contact parameters, and variables.
Use conditional logic to change the path a survey respondent can take based on their answers. Share your surveys via all available channels such as emails, SMS, and weblinks. Share them using a scannable QR code.
You can even embed a survey on your website as a widget to collect feedback from employees.
QuestionPro makes it easy to create, design, send, and analyze surveys. It is easy to use and accessible to all. Add multiple question types, logic, and branding. Collect meaningful data and make better L&D decisions.
As a complete survey solution, QuestionPro provides access to 88+ features and customizable templates. Use intuitive dashboards to see ongoing feedback from employees and take actions that create the biggest impact on your business. Feel the pulse of employee engagement and wellbeing.
Professional, multilingual templates, robust logic, mobile readiness, shareable reports, and 24-hour global support are some of the features the tool provides.
Ask the Right Post Training Survey Questions!
We hope this guide gives you a fair idea about some of the effective post training survey questions. A lack of leading questions in online surveys should not necessarily hold you back. Ask the right questions, get the responses you want, improve the learning experience, and sustain it.
In addition to these survey questions, you need a robust survey tool to put together the questions, share them with your audience, and analyze the feedback results.
Make sure you choose one that is easy to use, configurable, and attended by awesome support. Ready-to-use templates and question types are additional features to consider.
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