{"id":45759,"date":"2022-10-27T10:52:28","date_gmt":"2022-10-27T10:52:28","guid":{"rendered":"https:\/\/www.proprofstraining.com\/blog\/?p=45759"},"modified":"2026-04-30T05:52:05","modified_gmt":"2026-04-30T05:52:05","slug":"competency-based-training","status":"publish","type":"post","link":"https:\/\/www.proprofstraining.com\/blog\/competency-based-training\/","title":{"rendered":"How to Implement Competency Based Training: Steps &#038; Case Study"},"content":{"rendered":"\n<p><b>Competency-based training (CBT) <\/b>is the most potent form of <a href=\"https:\/\/www.proprofstraining.com\/blog\/what-is-employee-training-and-development\/\">employee training<\/a>. You\u2019ll find out how as you proceed through this post.<\/p>\n\n\n\n<p>The success of <a href=\"https:\/\/www.proprofstraining.com\/courses\/\">online employee training programs<\/a> depends on thoughtful planning, the type of modules you use, and how you use them. It&#8217;s also about giving well-defined routes and directions to <b>learning based on learners\u2019 needs<\/b>.<\/p>\n\n\n\n<p>If you\u2019ve been using a generic training approach, we understand that it can sometimes become difficult to judge what, how, and when participants are learning.<\/p>\n\n\n\n<p>CBT can help you overcome it by tailoring your training according to specific learning goals or outcomes and based on the skill requirements of your employees.<\/p>\n\n\n\n<p>This type of training is not new, but recently it has gained popularity due to its effectiveness and business advantages.<\/p>\n\n\n\n<p>After you\u2019re done reading reading this post, you\u2019ll know what competency-based training is, why many organizations focus on it, its advantages and limitations, and how to implement it company-wide.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"What_Is_Competency-Based_Training\"><\/span><strong>What Is Competency-Based Training?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Competency-based training is a <a href=\"https:\/\/www.proprofstraining.com\/blog\/employee-training-programs\/\">type of employee training<\/a> that <b>focuses on specific skills or competencies<\/b>. In this learning system, learners must demonstrate the required knowledge and skills (competency) on a topic or task before advancing to the next level.<\/p>\n\n\n\n<p>Here, training is broken down into small units, each focusing on a single key skill.<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td><i>If you think you can do it, that\u2019s confidence. If you do it, that\u2019s competence.<\/i> &#8211; Morris Code<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p>For example, you can train your learners using modules in an online course. Each module focuses on a specific competency. Learners need to master it and meet course objectives first before moving to the next related and usually more advanced topic.<\/p>\n\n\n\n<p>Fast learners and those with prior experience will gain competency quicker than newbies and slow learners.<\/p>\n\n\n\n<p>After completing a course, learners receive certificates or other forms of recognition for their qualifications.<\/p>\n\n\n\n<p>This type of training is also known as <b>outcome-based training <\/b>or <b>skills-based training.<\/b> It&#8217;s tied to a certain outcome or skill acquisition that learners are expected to make at the end of a course. They must demonstrate an <b>ability to perform a task following such training <\/b>programs.<\/p>\n\n\n\n<p><strong>Watch: What Is Employee Training?<\/strong><\/p>\n\n\n\n<figure><iframe loading=\"lazy\" title=\"YouTube video player\" src=\"https:\/\/www.youtube.com\/embed\/tDi253klLv0\" width=\"560\" height=\"315\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"6_Competency-Based_Training_Examples\"><\/span><strong>6 Competency-Based Training Examples<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Here are some <b>examples of competency-based training <\/b>programs that you can implement in your company. They focus on specific and in-demand skills in the modern workplace.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>1. Workplace Communication Training for Employees<\/strong><\/h3>\n\n\n\n<p><a href=\"https:\/\/www.proprofstraining.com\/blog\/communication-skills-training\/\">Communication skills training<\/a> serve as the foundation for healthy relationships in the workplace. This training can help you <b>sharpen your communication skills<\/b> and improve your interactions with others. It discusses different types of workplace communication, including non-verbal. Employees at all levels can undergo this program.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"810\" height=\"460\" src=\"https:\/\/www.proprofstraining.com\/blog\/wp-content\/uploads\/2022\/05\/1._Workplace_Communication_Training_for_Employees.webp\" alt=\"1._Workplace_Communication_Training_for_Employees\" class=\"wp-image-50390\"\/><\/figure>\n\n\n\n<div class=\"banner-btn newuishow\" style=\"text-align: center;\"><a class=\"round_btn try-btn\" href=\"https:\/\/www.proprofstraining.com\/courses\/workplace-communication-skills\/\">View This Course<\/a><\/div>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>2. Analytical Skills Training<\/strong><\/h3>\n\n\n\n<p>Analytical skills trainings are a must, especially for those in leadership positions. They should be able to <b>make sense of data and make sound decisions <\/b>that are strategically significant for their businesses. Data collection, organization, analysis, and decision-making are the topics in this course.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"810\" height=\"436\" src=\"https:\/\/www.proprofstraining.com\/blog\/wp-content\/uploads\/2022\/05\/2._Analytical_Skills_Training.webp\" alt=\"2._Analytical_Skills_Training\" class=\"wp-image-50388\"\/><\/figure>\n\n\n\n<div class=\"banner-btn newuishow\" style=\"text-align: center;\"><a class=\"round_btn try-btn\" href=\"https:\/\/www.proprofstraining.com\/courses\/analytical-skills-training\/\">View This Course<\/a><\/div>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>3. Skills to Resolve Workplace Conflict<\/strong><\/h3>\n\n\n\n<figure class=\"wp-block-embed\"><div class=\"wp-block-embed__wrapper\">\nhttps:\/\/giphy.com\/gifs\/nL4CXccCdCZj9thbFk\n<\/div><\/figure>\n\n\n\n<p>Modern workplaces are diverse, and people of different personality types work there. In such a situation, conflicts are bound to arise. So, <b>managing and resolving conflict situations <\/b>is an in-demand skill among employees. This training program discusses methods, such as <b>active listening <\/b>and <b>communication <\/b>to resolve workplace conflicts and turn them into engines for productivity, growth, and progress.<\/p>\n\n\n\n<p><strong>Watch: <span data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;What Is Workplace Conflict Resolution Training? | Course Introduction&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:829,&quot;3&quot;:{&quot;1&quot;:0},&quot;5&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;6&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;7&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;8&quot;:{&quot;1&quot;:[{&quot;1&quot;:2,&quot;2&quot;:0,&quot;5&quot;:{&quot;1&quot;:2,&quot;2&quot;:0}},{&quot;1&quot;:0,&quot;2&quot;:0,&quot;3&quot;:3},{&quot;1&quot;:1,&quot;2&quot;:0,&quot;4&quot;:1}]},&quot;11&quot;:3,&quot;12&quot;:0}\">What Is Workplace Conflict Resolution Training? | Course Introduction<\/span><\/strong><\/p>\n\n\n\n<figure><iframe loading=\"lazy\" title=\"YouTube video player\" src=\"https:\/\/www.youtube.com\/embed\/rdrjItfQsH4\" width=\"560\" height=\"315\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>4. Making a Sales Pitch<\/strong><\/h3>\n\n\n\n<p>Sales presentations are one of the litmus tests for sales professionals\u2019 competency. This online course on making a sales pitch presents the art and science of making <b>compelling sales pitches<\/b> <b>that audiences find hard to resist<\/b>. It&#8217;s designed to help salesforces pick this key skill and excel at their job.<\/p>\n\n\n\n<p><strong>Watch: Making a Sales Pitch<\/strong><\/p>\n\n\n\n<figure><iframe loading=\"lazy\" title=\"YouTube video player\" src=\"https:\/\/www.youtube.com\/embed\/mdHNG3os9ys\" width=\"560\" height=\"315\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>5. Handling Sales Objections<\/strong><\/h3>\n\n\n\n<p>This skill is another must-have for salespersons. It&#8217;s about <b>identifying opportunities in a seemingly negative situation <\/b>involving a sales barrier or concern. Employees with this skill are capable of building lasting relationships with prospects and establishing themselves as worthy business partners. This course discusses <b>common objections in sales <\/b>and some proven techniques to overcome them.<\/p>\n\n\n\n<p><strong>Watch: Handling Sales Objections<\/strong><\/p>\n\n\n\n<figure><iframe loading=\"lazy\" title=\"YouTube video player\" src=\"https:\/\/www.youtube.com\/embed\/EmTARthISFc\" width=\"560\" height=\"315\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>6. Managing Customer Expectations<\/strong><\/h3>\n\n\n\n<p>Customer support teams in any business or industry are responsible for addressing customers\u2019 concerns and meeting or exceeding their expectations. This is one of the key skills expected of such a team. This course takes you through <b>how to understand and manage customer expectations<\/b>, provide positive experiences to them, and keep them satisfied and delighted.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"810\" height=\"424\" src=\"https:\/\/www.proprofstraining.com\/blog\/wp-content\/uploads\/2022\/05\/Customer_Service_Skills.webp\" alt=\"Customer_Service_Skills\" class=\"wp-image-50367\"\/><\/figure>\n\n\n\n<div class=\"banner-btn newuishow\" style=\"text-align: center;\"><a class=\"round_btn try-btn\" href=\"https:\/\/www.proprofstraining.com\/courses\/managing-customer-expectations\/\">View This Course<\/a><\/div>\n\n\n\n<div class=\"blog-new-ui\">\n<h4 style=\"text-align: center;\">Want to Explore More Topics for Employee Skills Training?<\/h4>\n<div class=\"banner-btn newuishow\" style=\"text-align: center;\"><a class=\"round_btn try-btn\" href=\"https:\/\/www.proprofstraining.com\/courses\/employee-skills-training\/\">View These Courses<\/a><\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Differences Between Competency-Based Training &amp; Traditional Training<\/strong><\/h2>\n\n\n<div id=\"tablepress-115-scroll-wrapper\" class=\"tablepress-scroll-wrapper\">\n\n<table id=\"tablepress-115\" class=\"tablepress tablepress-id-115 tablepress-responsive\">\n<thead>\n<tr class=\"row-1 odd\">\n\t<th class=\"column-1\">Traditional Training<\/th><th class=\"column-2\">Competency-Based Training<\/th>\n<\/tr>\n<\/thead>\n<tbody class=\"row-hover\">\n<tr class=\"row-2 even\">\n\t<td class=\"column-1\">Generic and vague learning objectives<\/td><td class=\"column-2\">Targeted at specific skills and learning objectives<\/td>\n<\/tr>\n<tr class=\"row-3 odd\">\n\t<td class=\"column-1\">Provides streams of information without opportunities for skill practices<\/td><td class=\"column-2\">Performance-based rather than mere knowledge acquisition<\/td>\n<\/tr>\n<tr class=\"row-4 even\">\n\t<td class=\"column-1\">Everything is planned by instructors with little to no input from learners<\/td><td class=\"column-2\">Learners are partners in L&amp;D initiatives, and they take full responsibility for their learning<\/td>\n<\/tr>\n<tr class=\"row-5 odd\">\n\t<td class=\"column-1\">Rule-bound, rigid, and guided solely by grades - high achievers and low achievers<\/td><td class=\"column-2\">Flexible and focuses on addressing each learner\u2019s unique needs through personalized learning<\/td>\n<\/tr>\n<tr class=\"row-6 even\">\n\t<td class=\"column-1\">Uses summative assessments<\/td><td class=\"column-2\">Uses formative assessments<\/td>\n<\/tr>\n<tr class=\"row-7 odd\">\n\t<td class=\"column-1\">Learners are upgraded to the next level regardless of what and how well they learn<\/td><td class=\"column-2\">Learners are upgraded only after demonstrating mastery of a skill or competency<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n\n<\/div>\n\n\n\n<div class=\"blog-new-ui\">\n<h4 style=\"text-align: center;\">Easily Deliver Competency-Based Training Using a Robut Cloud LMS<\/h4>\n<div class=\"banner-btn newuishow\" style=\"text-align: center;\"><a class=\"round_btn try-btn\" href=\"https:\/\/www.proprofstraining.com\/register\/\">Get Started Free<\/a><\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Why Many Organizations Adopt Competency-Based Training<\/strong><\/h2>\n\n\n\n<p>Ever wondered why learning &amp; development (L&amp;D) departments and training managers love competency-based training?<\/p>\n\n\n\n<p>Well, there are several valid reasons.<\/p>\n\n\n\n<p>Some of the main ones are:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Competency Gaps Analysis<\/strong><\/h3>\n\n\n\n<p>Competency-based training and assessments provide organizations with <b>a reliable way to identify skills or competency gaps <\/b>in their employees. This is important as a lack of necessary skills often obstructs employees from performing at their maximum capacity. Gaps also <b>negatively impact productivity, performance, and business goal <\/b>achievement.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Effective Employee Development Plans<\/strong><\/h3>\n\n\n\n<p>Once organizations complete a competency assessment, they have all the insights they need to develop an <b>impactful employee L&amp;D plan<\/b>. They feel more confident about charting their employees\u2019 career paths and associated development plans. This enables employees to achieve career advancements through promotions and succession planning.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Better HR Decision-Making<\/strong><\/h3>\n\n\n\n<p>Competency-based training and gap analyses help HR executives too. With data on skill gaps, they are better positioned to make <b>informed decisions about recruitment, onboarding, training, and performance management<\/b>. Therefore, it enables organizations to make<b> strategic decisions on human capital<\/b>.<\/p>\n\n\n\n<p>These are the top benefits of using competency training at the organizational level. In the next section, we look at some general benefits of this training type.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Advantages_of_Competency-Based_Training\"><\/span><strong>Advantages of Competency-Based Training<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><strong>No human being will work hard at anything unless they believe that they are working for competence. &#8211; William Glasser<\/strong><\/p>\n<\/blockquote>\n\n\n\n<p>Some of the advantages or benefits of a competency-based training model are as follows:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Identification of skill gaps so you can provide targeted training<\/li>\n\n\n\n<li>Personalized development plans for employees based on their learning needs<\/li>\n\n\n\n<li>Cost-efficiency as it focuses on specific skills and participants unlike large-scale training programs<\/li>\n\n\n\n<li>Availability of relevant <a href=\"https:\/\/www.proprofstraining.com\/blog\/training-materials\/\">training materials<\/a> since CBT is designed around a specific skill or competency<\/li>\n\n\n\n<li>Less overwhelming for learners as they don\u2019t have to learn multiples things at a time<\/li>\n\n\n\n<li>Better knowledge retention as learners remain focused on a specific skill area<\/li>\n\n\n\n<li>A better way to identify employees for promotion &amp; succession plans<\/li>\n\n\n\n<li>An effective way to map career paths<\/li>\n\n\n\n<li>Lower turnover due to continuous employee training &amp; development<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Limitations_of_Competency-Based_Training\"><\/span><strong>Limitations of Competency-Based Training<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<figure class=\"wp-block-embed\"><div class=\"wp-block-embed__wrapper\">\nhttps:\/\/giphy.com\/gifs\/TVhzZuNN13RYKcrl0l\n<\/div><\/figure>\n\n\n\n<p>Despite all the advantages it brings to the table, CBT has its share of limitations or weaknesses. They are worth knowing before you implement this training type in your organization.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>It focuses on an organization&#8217;s immediate needs without considering the uncertain future situations.<\/li>\n\n\n\n<li>It doesn\u2019t suit skill areas such as leadership &amp; management, where knowledge and competencies keep evolving rapidly.<\/li>\n\n\n\n<li>The training itself won\u2019t cut it without follow-up assistance for employees.<\/li>\n\n\n\n<li>The training will remain ineffective if the process of identifying existing competencies in employees is poor.<\/li>\n\n\n\n<li>When you rely on a single material for CBT and do not utilize a combination of courses, guides, knowledge base, checklists, mentoring, and coaching, it wouldn\u2019t be truly competency-based.<\/li>\n\n\n\n<li>CBT may not fit into the learning styles and preferences of some learners.<\/li>\n\n\n\n<li>Since there\u2019s no fixed timeframe for mastering competency, it may lead to procrastination among learners.<\/li>\n\n\n\n<li>It neglects social learning since participants will be learning their individuals\u2019 skills in their own way.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"How_to_Implement_Competency-Based_Training\"><\/span><strong>How to Implement Competency-Based Training<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Now we have come to the most important part of this discussion &#8211; how to deploy competency training in an organization. Like other corporate L&amp;D programs, CBT requires some logical and essential steps to make it successful. Find them out below:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Conduct a Competency Gap Analysis<\/strong><\/h3>\n\n\n\n<figure class=\"wp-block-embed\"><div class=\"wp-block-embed__wrapper\">\nhttps:\/\/giphy.com\/gifs\/bXEfA3wZpphoWblT8F\n<\/div><\/figure>\n\n\n\n<p>Make a list of your strategic business goals, current competencies in your employees, and the competencies required in them to achieve the goals. This is the stage where you <b>diagnose competency gaps in your manpower, business processes, and structures<\/b>.<\/p>\n\n\n\n<p>For example, you can check the current performance requirements in different jobs and whether your employees meet them. Determine what they already know and how they apply that knowledge to their work so that you can decide what additional skills they need to learn.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"973\" height=\"717\" src=\"https:\/\/www.proprofstraining.com\/blog\/wp-content\/uploads\/2022\/10\/Competency-Gap-Analysis-compressed.jpg\" alt=\"Competency Gap Analysis\" class=\"wp-image-45766\"\/><\/figure>\n\n\n\n<div class=\"banner-btn newuishow\" style=\"text-align: center;\"><a class=\"round_btn try-btn\" href=\"https:\/\/www.proprofs.com\/quiz-school\/skill-assessment-test\/\">View Similar Assessment Templates<\/a><\/div>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Choose the Right Online Courses<\/strong><\/h3>\n\n\n\n<p>We have already looked at some examples of online courses you can deploy for competency training. So, you must have a fair idea of the type of course you need for such training.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"987\" height=\"855\" src=\"https:\/\/www.proprofstraining.com\/blog\/wp-content\/uploads\/2022\/10\/What-Is-Competency-Based-Training-_-How-to-Implement-It-a-compressed.jpg\" alt=\"What Is Competency-Based Training _ How to Implement It\" class=\"wp-image-48074\"\/><\/figure>\n\n\n\n<div class=\"banner-btn newuishow\" style=\"text-align: center;\"><a class=\"round_btn try-btn\" href=\"https:\/\/www.proprofstraining.com\/courses\/\">View These Courses<\/a><\/div>\n\n\n\n<p>Here are a few things to keep in mind while choosing the courses:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Ideally, such courses should be designed by subject-matter experts.<\/li>\n\n\n\n<li>They should contain up-to-date information.<\/li>\n\n\n\n<li>Also, they should be easily customizable with content you already have, such as videos, presentations, PDF files, recorded webinars, and podcasts.<\/li>\n\n\n\n<li>The courses should also have settings for privacy, security, designs, and brand controls.<\/li>\n\n\n\n<li>Make sure they include engaging elements such as videos, handouts, real-life scenarios, and assessments.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Choose the Best Training Tool<\/strong><\/h3>\n\n\n\n<p>After you identify the right courses for your CBT, you\u2019ll need a tool to deliver them to your audience. This is where a <a href=\"https:\/\/www.proprofstraining.com\/lms-software\/\">learning management system<\/a> or LMS comes in.<\/p>\n\n\n\n<p>Generally, these solutions are cloud-based and enable users to create, design, share, and track online courses and tests with local and remote learners. The best thing about them is that they facilitate <b>anytime, anywhere learning<\/b>. This means learners can take courses and assessments in a self-paced mode using a device of their choice.<\/p>\n\n\n\n<p>Most LMS come bundled with a suite of other related tools for quizzes, collaboration, surveys, knowledge base, and flash cards.<\/p>\n\n\n\n<p>Check out a range of such tools <a href=\"https:\/\/www.proprofs.com\/products\/?_ga=2.261286346.672781142.1664166043-1763248113.1661744721&amp;_gl=1*1cm6dzp*_ga*MTc2MzI0ODExMy4xNjYxNzQ0NzIx*_ga_34BDRD46EY*MTY2NDQzNDQ1NS4xMDUuMS4xNjY0NDM0NDU1LjAuMC4w\">here<\/a>.<\/p>\n\n\n\n<p>Make sure the LMS you choose comes integrated with these tools. Also, it should support the following:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>A library of ready-to-use courses &amp; templates to get started quickly<\/li>\n\n\n\n<li>The ability to upload existing content such as videos, PDFs, PPTs, SCORM\/Tin Can files, etc.<\/li>\n\n\n\n<li>Virtual classroom software to centrally manage activities in a secure place<\/li>\n\n\n\n<li>Multilingual support to easily train a worldwide audience in their preferred language<\/li>\n\n\n\n<li>Desktop and mobile support for a seamless learning experience across devices<\/li>\n\n\n\n<li>Multiple instructors and admins for ease of training administration<\/li>\n\n\n\n<li>Real-time reports and analytics for insights into progress, completion, engagement, and gaps<\/li>\n<\/ul>\n\n\n\n<p><strong>Watch: How to Choose the Best SaaS LMS Software<\/strong><\/p>\n\n\n\n<figure><iframe loading=\"lazy\" title=\"YouTube video player\" src=\"https:\/\/www.youtube.com\/embed\/N-CQY939UcA\" width=\"560\" height=\"315\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Implement the Training Program<\/strong><\/h3>\n\n\n\n<p>After you have the training courses and tools in place, it&#8217;s time to implement the program.<\/p>\n\n\n\n<p>Whether you\u2019re talking about one learner or a large group, sharing the courses should be effortless. For example, <a href=\"https:\/\/www.proprofstraining.com\/\">ProProfs Training Maker<\/a> provides several easy options to share a course with learners.<\/p>\n\n\n\n<p>You can share a link to a course or a classroom via email, embed it on your website, or share it on social media.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"777\" height=\"454\" src=\"https:\/\/www.proprofstraining.com\/blog\/wp-content\/uploads\/2022\/10\/Training-Program.png\" alt=\"Training Program\" class=\"wp-image-45770\"\/><\/figure>\n\n\n\n<p>Your learners can take the course from anywhere and anytime using their devices.<\/p>\n\n\n\n<p>Once your learners start taking the course, you\u2019ll get a notification about it.<\/p>\n\n\n\n<p>You can <b>keep a course public or private <\/b>based on your needs and audience type.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Evaluate Results<\/strong><\/h3>\n\n\n\n<p>Once your learners complete the training, it&#8217;s time to evaluate the outcomes.<\/p>\n\n\n\n<p>Let\u2019s take the example of ProProfs for better understanding.<\/p>\n\n\n\n<p>With this LMS, you can analyze completed and pending courses, who took a course and when, total time taken, results of in-course quizzes, and certification status.<\/p>\n\n\n\n<p>You can also view learner reports and group reports. Statistics show the <b>consolidated data <\/b>visualizations of all course activities.<\/p>\n\n\n\n<p>Similarly, online survey reports show <b>feedback on chapters, courses, and instructors<\/b>. From this, you can know the course performance and the competency of your instructors.<\/p>\n\n\n\n<p>Based on these training results, you can either proceed with your learners to other training or ask them for a retake.<\/p>\n\n\n\n<p><strong>Watch: How to Analyze Training Course &amp; Quiz Results<\/strong><\/p>\n\n\n\n<figure><iframe loading=\"lazy\" title=\"YouTube video player\" src=\"https:\/\/www.youtube.com\/embed\/1xNt0EcnD4Q\" width=\"560\" height=\"315\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Conduct Follow-Up Assessments<\/strong><\/h3>\n\n\n\n<p>Even though you\u2019ve concluded a competency training program, it&#8217;s still not the end. A few more activities remain.<\/p>\n\n\n\n<p>This is the time for employees to reflect on what they\u2019ve learned and what action plans they will come up with to achieve new professional goals.<\/p>\n\n\n\n<p>You can put those employees who have performed well in training under <b>monitoring and further assessments<\/b>. Observe <b>how well they apply their learning to their jobs<\/b>. Ideally, there should be some measurable improvement in their competency following the training.<\/p>\n\n\n\n<p>Along with on-the-job observations, you can use other <b>post-training job performance evaluation methods <\/b>such as:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/www.proprofs.com\/quiz-school\/story.php?title=section-41aquiz-selfassessment_1\">self-assessment questionnaires<\/a> to judge their own knowledge &amp; skill levels<\/li>\n\n\n\n<li>360\u00b0 feedback from managers and peers for honest observations on employees who work with them<\/li>\n\n\n\n<li><a href=\"https:\/\/www.proprofssurvey.com\/templates\/customer-survey\/\">customer feedback surveys<\/a> to know what they think about you<\/li>\n\n\n\n<li>focus groups to solicit opinions and suggestions on the quality of training<\/li>\n\n\n\n<li>key performance indicators (KPIs) such as pass\/fail rate and average test score<\/li>\n<\/ul>\n\n\n\n<p><strong>Watch: Using 360\u00b0 Feedback to Become a Better Leader<\/strong><\/p>\n\n\n\n<figure><iframe loading=\"lazy\" title=\"YouTube video player\" src=\"https:\/\/www.youtube.com\/embed\/KDnHnBbmmMg\" width=\"560\" height=\"315\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/figure>\n\n\n\n<div class=\"banner-btn newuishow\" style=\"text-align: center;\"><a class=\"round_btn try-btn\" href=\"https:\/\/www.proprofstraining.com\/courses\/360-degree-feedback-leadership\/\">View This Course<\/a><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Competency_Training_Case_Study\"><\/span><strong>Competency Training Case Study<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Global Linking Solutions (GLS) is a provider of managed computer network and security services located in North Carolina. It designs, stages, configures, and deploys commercial-grade data networks and security assets worldwide.<br><b><\/b><\/p>\n\n\n\n<p><b>The issues: <\/b>GLS has employees in six different states working 24\/7. They faced the issue of a <b>lack of effective communication and cohesive training<\/b>. One of the questions was: How does it train its managers when they&#8217;re spread across different states in different time zones?<\/p>\n\n\n\n<p>The company also had a <b>turnover rate of about 30%<\/b>.<\/p>\n\n\n\n<p>Based on both internal and external evaluations, the chief complaint was a lack of cohesive training.<br><b><\/b><\/p>\n\n\n\n<p><b>Solution: <\/b>GLSI explored 15 different LMS and ultimately chose a competency training software where it found the pre\u2011built <b>management training courses <\/b>phenomenal. The company put together a management training program basically using all the pre\u2011built courses.<\/p>\n\n\n\n<p>GLS also used the pre-employment quizzes to assess customer serviceability and critical thinking ability.<\/p>\n\n\n\n<p>The pre-built courses brought the <b>knowledge, skills, and expertise that GLS didn&#8217;t have in\u2011house<\/b>.<br><b><\/b><\/p>\n\n\n\n<p><b>Result: <\/b>Training became much more <b>efficient and flexible<\/b>, and it immensely <b>helped the company deliver specialized technical skills to its employees. <\/b>The company could deliver onboarding and training at any given time for different groups. Managers could <b>pull out training reports at any time<\/b>. Things that it did one\u2011on\u2011one became <b>completely automated.<\/b><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Upskill Your Employees Through Competency-Based Training<\/strong><\/h2>\n\n\n\n<p>The competency-based training model is the most effective form of employee training. It focuses on a specific skill and individual and supports need-based personalized learning. This way, it accelerates knowledge acquisition and professional growth, unlike the traditional methods that offer generic information.<\/p>\n\n\n\n<p>Competencies such as communication skills, analytical skills, and sales skills are always in demand in all companies across industries. Only <b>targeted training programs <\/b>like competency training can educate employees on these <b>core competencies <\/b>and set them up for success.<\/p>\n\n\n\n<p>To recap what we discussed, implement competency training through the following measures:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Conducting skill gaps analysis to identify what competencies you should target<\/li>\n\n\n\n<li>Choosing the right courses that are expert-designed, editable, and self-paced<\/li>\n\n\n\n<li>Choosing the best tool for training creation, management, delivery &amp; tracking<\/li>\n\n\n\n<li>Additionally, ensure to optimize your delivery routes to enhance logistical efficiency and streamline operations<\/li>\n\n\n\n<li>Training implementation and providing seamless learning experiences anytime, anywhere<\/li>\n\n\n\n<li>Evaluation of training results to gauge completion rate, performance, test scores, and challenges<\/li>\n\n\n\n<li>Follow-up assessments through workplace observations, self-assessments, and customer feedback<\/li>\n<\/ul>\n\n\n\n<p>If you look at this, these steps for competency training are similar to those you follow for other training types. The only difference is with CBT, training becomes more fine-tuned.<\/p>\n\n\n\n<p>Start deploying competency-based training across your organization and easily achieve employee development and business goals. Remember, the more competent your employees become, the more competitive you get!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Competency-based training (CBT) is the most potent form of employee training. You\u2019ll find out how as you proceed through this post. The success of online employee training programs depends on thoughtful planning, the type of modules you use, and how you use them. It&#8217;s also about giving well-defined routes and directions to learning based on&#8230;<\/p>\n","protected":false},"author":6,"featured_media":44626,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[27],"tags":[],"class_list":["post-45759","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-train-and-upskill"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Competency-Based Training: Definition &amp; How to Use It<\/title>\n<meta name=\"description\" content=\"Skill gaps hurt productivity. Learn what competency-based training is, its advantages, real-world challenges, and how to apply it effectively across your organization.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.proprofstraining.com\/blog\/competency-based-training\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Competency-Based Training: Definition &amp; How to Use It\" \/>\n<meta property=\"og:description\" content=\"Skill gaps hurt productivity. Learn what competency-based training is, its advantages, real-world challenges, and how to apply it effectively across your organization.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.proprofstraining.com\/blog\/competency-based-training\/\" \/>\n<meta property=\"og:site_name\" content=\"ProProfs Training Blog\" \/>\n<meta property=\"article:published_time\" content=\"2022-10-27T10:52:28+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-04-30T05:52:05+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.proprofstraining.com\/blog\/wp-content\/uploads\/2022\/03\/What-is-New-Employee-Orientation-Importance-Best-Practices.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"758\" \/>\n\t<meta property=\"og:image:height\" content=\"335\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Michael Laithangbam\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Michael Laithangbam\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"13 minutes\" \/>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Competency-Based Training: Definition & How to Use It","description":"Skill gaps hurt productivity. Learn what competency-based training is, its advantages, real-world challenges, and how to apply it effectively across your organization.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.proprofstraining.com\/blog\/competency-based-training\/","og_locale":"en_US","og_type":"article","og_title":"Competency-Based Training: Definition & How to Use It","og_description":"Skill gaps hurt productivity. 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